Privacy Policy

Scope

We value and respect your Privacy. Company privacy policy (Privacy Policy) describes the information collected by Company and how we use and protect this information. Our Privacy Policy practices are consistent with the Information Technology Act, 2000 as amended from time to time and adoption of amendments as and when notified subject to its applicability.

Terms of Use

Your use of this portal is also subject to the Terms of Use posted on this web-portal.

Information Covered by this Privacy Policy

This Privacy Statement applies to personal information collected by Company Personal information refers to any is information related to an individual, or a combination of pieces of information that could reasonably allow an individual to be identified. Personal information may may include but not limited to full name, personal contact numbers, residential address, email address, gender or date of birth. While information such as date of birth in isolation may not be enough to uniquely identify an individual, a combination of full name and date of birth may be sufficient to do so. Sensitive personal information is such personal information that is collected, received, stored, transmitted or processed by Company, consisting of:

User details as provided at the time of registration or thereafter
Call data records;
Any detail relating to the above personal information categories as provided to Allana Consumer Products Ltd. for providing service; and
Any of the information received under above personal information categories by Allana Consumer Products Ltd. for processing, stored or processed under lawful contract or otherwise.

Information We Collect

We may collect personal information on this online portal voluntarily submitted by the User, including information we collect while performing business transactions and information we collect from other sources (as permitted by law). The following are examples of information we may collect directly:

User details as provided at the time of registration or thereafter
Call data records.
Any detail relating to the above personal information categories as provided to Allana Consumer Products Ltd. for providing service; and
Any of the information received under above personal information categories by Allana Consumer Products Ltd. for processing, stored or processed under lawful contract or otherwise.

How We Use Your Data

To respond to your queries through various website forms or contact points.
For recruitment purposes via our career page.
For marketing and advertising, informing you about our and our affiliates’ products and services.
To ensure website security and functionality, and for reporting to partners or regulators.
To provide customer service by addressing your requests.
For marketing campaigns and promotional activities with your consent.
For research and analytics to improve our website and understand customer trends.
To comply with legal obligations and respond to legal proceedings.
To protect our interests and prevent fraud or security incidents.

Please refer to our Cookie Policy for more details on how we handle your personal data. Legal Basis of Processing Personal Data With your use of this Website, we may process your Personal Data based on the following legal grounds:

1. Your Consent:

When you reach out to us through the general query, media query, contact us form, newsletter subscription, manage your cookie preferences, or in every other case where you provide us with your clear and specific consent.

2. Our Legitimate Use:

For a specified purpose, you voluntarily provide your personal data to us for which you have not indicated to us that you do not consent to the use of Personal Data; or
When we use your Personal Data to comply with laws specified for this Website; or
When we improve our services, detect, and prevent fraud and abuse to protect the security of our customers, ourselves, or others, and when we provide you with interest-based advertising; or
When we comply with any judgment, order, or decree relating to claims of a contractual or civil nature under any law for the time being in force in India.

Disclosure of Your Data

We may disclose Personal Data that we collect on this website, or that you otherwise provide to us on this Website, as described in this privacy policy notice:

To contractors, service providers, and other third parties to develop or improve our products, services, and Websites.
To contractors, service providers, and other third parties for website management.
To third-party service providers as individually identified in this policy.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, or other sale or transfer of some or all of TCP’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding in which personal data we hold is among the assets transferred.
As necessary to fulfill the purpose for which you provide it.
Otherwise with your consent or in a manner disclosed by us when you provide the information.

We may also disclose your Personal Data:

To comply with any court order, law, legal process, or law enforcement, including to respond to any government or regulatory request.
To enforce or apply our terms of use, terms of sale, and other agreements with you, including for billing or collection; and
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

The company employs appropriate safeguards for cross-border transfers of Personal Data, as required by applicable local law(s). Minors Data This website does not intend to collect Personal Data of individuals under the age of 18. We do not intentionally collect Personal Data of children. Please be aware that the definition of a minor can differ depending on your location. We advise you to familiarize yourself with the laws and regulations of your region before sharing any personal data that may pertain to individuals considered minors in those jurisdictions. Data Retention We will retain your Personal Data (collected through online and offline methods) for as long as it is necessary for the purposes described in this Notice. We will also retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Even if we delete your Data, it may persist on backup or archival media for audit, legal, tax, or regulatory purposes.

Access to Information by Relevant Persons

All personal information must be accurate, complete, and relevant for the business purposes of collection of such information, and necessary only to facilitate those purposes. Your access to and use of this web-portal and its contents (the “Portal”) is subject to the terms and conditions of this Privacy Policy, and all applicable laws. By accessing and using this Portal, you (the “User” or “you”) accept and agree to these without any limitation or qualification.

Changes to our Privacy Notice

We will post changes to this privacy notice and update the effective date when this Privacy Policy is updated. We may modify this Privacy Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications.

Information Security

We are committed to keeping personal information secure. We limit access to personal information only to those who have a business need. We keep personal information only for the duration of valid business requirements or as required by law.

Contact Us

In case of any queries, feedback, complaint regarding Privacy Practices of Company’s visit our website https://www.allanaconsumer.com Or Email at [email protected]

Consent

I acknowledge and agree to the terms contained in this data privacy notice, which shall be effective for the entire duration of my relationship with Allana Consumer Products Ltd. as a user of this online portal and until Allana Consumer Products Ltd. retains records of the captured personal information as specified above.